We have a minimum hire rate of £50 which does not include delivery fees, balloons or popcorn orders. Orders under £100 (with the exception of bouncy castles and table and chair hire) can only be delivered and collected (although collection may be more flexible dependent on our schedule) during midweek days Monday to Friday. Alternatively, they can be collected and returned to us in NW3 during any day of the week on prior arrangement with Kids Rule.
Please note that prices quoted are for up to 5 hours’ equipment hire until no later than 7:00 p.m. in the summer months or 6:00 p.m. in the winter months (October to March inclusive). If longer hours are necessary, reasonable hourly charges can be added. Free delivery applies to the following postcodes: Camden borders of NW1, NW3, NW5 and N19. All other areas will incur a delivery charge. Please contact us and enquire for more details.
Depending on which equipment is hired, we will normally require up to 1 hour for setting up and will give you an approximate time of arrival. Although we always endeavour to arrive promptly, on VERY rare occasions, due to circumstances beyond our control, we cannot 100% guarantee that we will always arrive at the exact time requested.
*£10 ball deposits are payable due to the minority of customers in the past who have shown disregard for our equipment. We understand that the majority of parents are very responsible and do not let children throw balls everywhere but the minority do and therefore we have to insist on this deposit. Please do note, however, that the deposit is 100% refundable as long as all balls are bagged up when Kids Rule staff return to collect the equipment.
**Please inform us if access to the main area of the function is not easily accessible (i.e. are there any stairs at all? Is there a lift available? If the function is not on the ground floor, is there a long corridor or pathway, for example, longer than approximately 10 metres? Or do we have to carry equipment through a house to a rear garden? Some of these situations may require an additional charge and also extra delivery time, so please confirm this at the time of booking in order for us to be properly prepared. If this is not confirmed, the driver is permitted to use his discretion if he feels an extra charge is payable on the day.
Lastly, any areas in which equipment is to be set up MUST be cleared beforehand. Thank you for your co-operation!
N.B. The equipment with each soft play package may vary slightly from time to time due to upgrade or replacement. However, this will always be an improvement on our part, not the other way around.